Senior HR Manager, People, Talent & Compliance

Job Description

<h3>Job Description</h3><p>Job Description<p><p><b><strong>Position Summary</strong></b></p><p>The Senior HR Manager, People, Talent & Compliance is responsible for leading all human resources, talent acquisition, and HR governance functions for our advisory consulting business. This role has a major emphasis on proactive recruiting for sales, business development, and revenue-generating roles, in addition to consultants and advisory staff.</p><p>This role is a strategic partner to leadership and plays a critical role in the firm’s growth by building and maintaining a continuous talent pipeline aligned with our commercial strategy. The ideal candidate combines strong HR fundamentals with hands-on recruitment expertise, particularly in sales and professional services environments and is comfortable operating in a structured, ISO-driven environment and partnering closely with leadership to support business continuity and scale.</p><p>This is not a reactive HR role. It is a growth-oriented position with direct influence on revenue, team capability, and culture.<br /></p><p><b><strong>Key Responsibilities</strong></b></p><p><b><strong>Proactive Recruiting & Manpower Planning</strong></b></p><ul><li>Own and execute a proactive year-round recruiting strategy for:</li><li><ul><li>Sales and business development roles</li><li>Client-facing advisory and consulting roles</li><li>Key leadership and specialist positions</li></ul></li><li>Build and maintain forward-looking talent pipelines, particularly for sales and revenue-critical roles.</li><li>Partner with leadership and sales management to define success profiles, forecast hiring needs based on growth plans, sales targets, and client demand.</li><li>Lead full-cycle recruiting: sourcing, screening, interviewing, offer negotiation, and onboarding.</li><li>Evaluate candidates using performance, behavioral and competency-based hiring methods, including assessment of sales performance history and quota attainment.</li><li>Ensure a consistent, professional candidate experience aligned with firm’s brand and values.</li></ul><p><b><strong>Sales Hiring & Revenue Enablement</strong></b></p><ul><li>Act as a trusted advisor to executive leadership on workforce planning, organizational design, and talent strategy.</li><li>Assess sales candidates for:</li><li><ul><li>Proven performance and quota attainment</li><li>Coachability and adaptability</li><li>Cultural alignment and ethical selling practices</li></ul></li><li>Support leadership in aligning sales role definitions, compensation structures, and career paths to attract and retain high performers.</li><li>Track sales hiring outcomes, including ramp success, early retention, and time-to-productivity.</li></ul><p><b><strong>HR Governance, ISO & Compliance Ownership</strong></b></p><ul><li>Own ISO HR and related processes, including documentation, internal audits, external audits, and closure of non-conformities.</li><li>Develop, implement, control, and continuously improve HR policies, SOPs, and procedures in alignment with ISO and regulatory requirements.</li><li>Maintain accurate, audit-ready HR records, including:</li><li><ul><li>Training matrices</li><li>Competency and qualification documentation</li><li>Role descriptions and organizational records</li></ul></li><li>Ensure timely updates and document control across all HR systems.</li></ul><p><b><strong>Performance, Payroll & Compensation Governance</strong></b></p><ul><li>Drive and manage the performance management framework, including goal setting, reviews, and continuous feedback.</li><li>Partner with leadership to ensure fair, consistent, and compliant compensation governance, including salary reviews, incentives, and sales compensation structures.</li><li>Oversee payroll processes, ensuring accuracy, timeliness, and compliance.</li><li>Support workforce cost planning and reporting.</li></ul><p><b><strong>Employee Relations & Workplace Management</strong></b></p><ul><li>Handle employee relations matters, including:</li><li><ul><li>Grievances and complaints</li><li>Disciplinary processes</li><li>Performance improvement plans</li></ul></li><li>Design and manage onboarding programs that accelerate productivity, particularly for sales and client-facing roles.</li><li>Provide guidance to leaders on employee issues while ensuring fairness, consistency, and legal compliance.</li><li>Promote a respectful, high-performance, and values-driven workplace culture.</li></ul><p><b><strong>Strategic HR Leadership</strong></b></p><ul><li>Act as a trusted advisor to executive leadership on workforce planning, organizational design, and talent strategy.</li><li>Align HR systems and people practices with business objectives and quality standards.</li><li>Manage HR policies, procedures, and employee handbook updates.</li><li>Ensure compliance with Canadian and U.S. employment regulations.</li><li>Oversee benefits administration.</li><li>Handle employee relations matters with professionalism and discretion.</li><li>Support leadership development, succession planning, and capability building.</li></ul><p><b><strong>Qualifications</strong></b></p><p><b><strong>Required</strong></b></p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field.</li><li>7+ years of progressive HR experience with hands-on responsibility for recruiting, HR operations, and compliance.</li><li>Proven experience managing end-to-end recruitment and manpower planning.</li><li>Demonstrated success recruiting sales or business development roles in B2B, consulting, or professional services environments.</li><li>Experience working in an ISO-aligned or quality-managed environment.</li><li>Strong knowledge of Canadian and USA employment standards and HR best practices.</li><li>Excellent communication and judgment.</li></ul><p><b><strong>Preferred</strong></b></p><ul><li>HR certification (CHRP, CHRL, SHRM, or equivalent).</li><li>Experience in advisory consulting, engineering, technical services, or regulated industries.</li><li>Experience supporting both sales and <span >professional/technical</span> talent.</li><li>Comfort operating in a lean, entrepreneurial environment.</li></ul><p><b><strong>Key Competencies</strong></b></p><ul><li>Business and revenue orientation</li><li>Proactive talent acquisition mindset</li><li>HR governance and documentation discipline</li><li>Sales talent assessment capability</li><li>Strong judgment, confidentiality, and integrity</li><li>Ability to balance structure with growth agility</li><li>Strategic thinking with hands-on execution</li><li>High integrity and confidentiality        </li></ul><p><b><strong>Success Measures</strong></b></p><ul><li>Continuous availability of qualified sales and advisory talent</li><li>Reduced time-to-fill for critical and revenue-generating roles</li><li>Successful ISO audits with no or minimal HR non-conformities</li><li>Accurate, up-to-date HR records and training documentation</li><li>Employee engagement, retention, and performance outcomes</li><li>Sales hire ramp success and early retention</li><li>Strong alignment between workforce capabilities and business growth goals</li></ul><p><b><strong>Why This Role Matters</strong></b></p><p>This role is central to both growth and compliance. The Senior HR Manager, People, Talent & Compliance ensures the firm can scale revenue responsibly, maintain certification and audit readiness, and build a high-performing, accountable workforce.</p><p><br /></p></p>Company Description<p>RTS Consulting Automation has over 33 years of experience providing advisory and consulting services for manufacturing using “leading technologies” to achieve Manufacturing Operational Excellence.<br/>We deliver Shop Floor Control Systems (via <span >PLC/SCADA/Historians/etc)</span> to SAP Manufacturing Execution System (MES) solutions via our in-house Controls Engineering and MES Consulting practices. We assist companies adopt new technologies (COBOTs, Cloud Analytics, AI/ML, AGV’s, etc) to achieve manufacturing “Digital Transformation” leading to an Industry 4.0 “Intelligent Enterprise”.</p></p><h3>Company Description</h3><p>RTS Consulting Automation has over 33 years of experience providing advisory and consulting services for manufacturing using “leading technologies” to achieve Manufacturing Operational Excellence.\nWe deliver Shop Floor Control Systems (via PLC/SCADA/Historians/etc) to SAP Manufacturing Execution System (MES) solutions via our in-house Controls Engineering and MES Consulting practices. We assist companies adopt new technologies (COBOTs, Cloud Analytics, AI/ML, AGV’s, etc) to achieve manufacturing “Digital Transformation” leading to an Industry 4.0 “Intelligent Enterprise”.</p>