Sales Account Manager – IT Managed Services

Job Description

<p>Company Description</p><p>Sytex Ltd. is a leading information technology solution provider based in Winnipeg, MB. The company offers essential and effective IT solutions that maximize efficiency, reduce costs, and enhance customer service. Using secure channels for remote connections, Sytex Ltd. ensures data protection and minimizes downtimes. They provide advanced monitoring solutions and 24/7 support, catering to the unique needs of corporate businesses while maintaining compliance with client requirements.</p><p>Role Description</p><p>This is a full-time on-site role for a Sales Account Manager – IT Managed Services located in Winnipeg, MB. The Sales Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, generating leads, and providing exceptional customer service. The role also involves regular communication with clients to understand their needs and offer suitable IT solutions, while working closely with internal teams to ensure smooth service delivery.</p><p>Qualifications</p><ul><li>Customer Satisfaction and Customer Service skills</li><li>Account Management and Lead Generation skills</li><li>Strong understanding of managed services, cloud computing, and cybersecurity.</li><li>Excellent problem-solving abilities and attention to detail</li><li>Ability to work independently and as part of a team</li><li>Experience in the IT industry or a related field is a plus</li><li>Bachelor's degree in Business, Information Technology, or a related field preferred</li><li>3+ years of experience in B2B sales, preferably in IT services or MSP environments.</li><li>Valid driver's license and access to a reliable vehicle for travel within Winnipeg and surrounding areas.</li></ul>