Ocean Import Coordinator

Job Description

Ocean Import Coordinator | Toronto, Ontario | Salary: up to $65,000

The Ocean Import Coordinator is responsible for managing end-to-end ocean import shipments from booking through final delivery. This role requires strong communication skills, knowledge of international shipping documentation, and the ability to manage multiple shipments in a fast-paced environment while ensuring compliance with Canadian regulations.

Compensation & Benefits

• Competitive salary up to $65,000 CAD
• Comprehensive health and dental benefits
• Paid vacation and personal days

Key Responsibilities

• Coordinate and manage FCL and LCL ocean import shipments from origin to final delivery
• Communicate with overseas agents, steamship lines, carriers, customs brokers, and trucking companies
• Prepare and review shipping documentation including Bills of Lading, Arrival Notices, invoices, and manifests
• Track shipments and proactively update customers on status, delays, or issues
• Ensure timely submission of documentation to customs brokers for clearance
• Arrange inland transportation and final delivery
• Verify and process vendor invoices and ensure accurate customer billing
• Maintain accurate shipment records in the company’s freight forwarding system
• Resolve shipment discrepancies, delays, and service issues professionally and efficiently
• Ensure compliance with Canadian customs regulations and company SOPs

Qualifications & Requirements

• 2–5 years of experience in ocean import freight forwarding
• Strong knowledge of ocean freight documentation and procedures
• Familiarity with Canadian customs processes (CBSA requirements)
• Experience working with FCL and LCL shipments
• Proficiency in freight forwarding software (e.g., CargoWise, Descartes, or similar)
• Strong attention to detail and organizational skills