Lead HVAC Service Technician

Job Description

About Us <br /><br />Tom's Heating & Cooling Ltd. is a trusted provider of HVAC services for both residential and commercial clients. We are committed to delivering professional, honest, and efficient service to our customers. As we continue to grow, we are seeking a skilled and experienced Lead Service Technician to join our team.<br /><br /> Position Summary <br /><br />As the Lead Service Technician , you'll take the lead on diagnosing, repairing, and maintaining HVAC systems. You'll also mentor an apprentice technician, ensuring high-quality workmanship and customer satisfaction across every job.<br /><br /> What You'll Do <br /><br /> Perform service calls and routine maintenance for residential and light commercial clients<br /> Diagnose and troubleshoot HVAC issues<br /> Interpret technical manuals, wiring diagrams, and blueprints<br /> Guide and mentor an apprentice technician on service techniques and safety practices<br /> Document all service activities using our field service app<br /> Communicate with clients in a courteous and professional manner<br /> Recommend system upgrades or replacements when necessary<br /> Stay informed on emerging technologies and licensing requirements<br /> Ensure compliance with safety regulations and industry standards<br /> Follow service standards and work instructions<br /> Perform other related duties as required<br /><br /> What You Bring <br /><br /> Licensed HVAC Technician<br /> G2 Gas License and 313D Refrigeration License<br /> 3-5 years of service experience<br /> Prior experience mentoring or supervising apprentices (preferred)<br /> Strong troubleshooting and communication skills<br /> Comfortable working in confined spaces and variable job site conditions<br /> Valid driver's license and clean driving record<br /><br /> Skills That Set You Apart <br /><br /> Excellent customer service and interpersonal skills<br /> High level of integrity and accountability<br /> Ability to work independently and as part of a team<br /> Strong time management and organizational skills<br /> Sharp attention to detail<br /> Calm and effective under pressure<br /> Adaptable with the ability to handle multiple tasks and shifting priorities<br /><br /> Working Conditions <br /><br /> Mostly indoor work at client locations with frequent travel within the region<br /> Physical tasks include lifting tools and parts (under 50 lbs)<br /> May involve working in confined spaces and tight timelines<br /><br /> Ready to Join the Team? <br />If you're a licensed HVAC professional looking to take the next step in your career, we want to hear from you. Please send your resume and a brief cover letter outlining your experience to <br /><br />Job Type: Full-time<br /><br />Pay: $35.00-$40.00 per hour<br /><br />Expected hours: 40 - 45 per week<br /><br />Benefits:<br /> Dental care<br /> Disability insurance<br /> Extended health care<br /> Life insurance<br /> On-site parking<br /> Paid time off<br /> Profit sharing<br><br>Education:<br /> AEC / DEP or Skilled Trade Certificate (preferred)<br /><br />Language:<br /> English (required)<br /><br />Licence/Certification:<br /> 313D or 313A (required)<br /> Gas II License (required)<br /><br />Location:<br /> Peterborough, ON (K9J) (preferred)<br /><br />Work Location: In person