Job Description
Super 8 Sudbury is in search of a candidate to work at the front desk in a hotel/hospitality setting. Schedule may vary in rare occasions, 2 to 3 shifts per week or more. Minimum wage as per guidelines.
Languages
Bilingual would be an asset, but not necessary
Experience
Employer willing to train
Business Equipment and Computer Applications
Word processing software; Spreadsheet; SynXis PMS; Multi-line switchboard; Internet; Central reservation system (CRS); Computerized bookkeeping
system
Work Setting
Hospitality industry; Hotel Front Desk
Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services;
Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning
duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone
and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the
area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an
inventory of vacancies, reservations and room assignments
Security and Safety
Bondable
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability;
Judgement; Reliability; Organized
Job Types: Part-time, Permanent
Job Types: Part-time, Permanent
Pay: From $17.60 per hour
Benefits:
- On-site parking
Work Location: In person