Customer Support Representative

Job Description

BIG Opportunity:<br><br>
Looking for a motivated Insurance Account Manager to join the team at the Billyard Insurance Group (BIG) Mississauga West Office. Must be committed to providing legendary client service.<br><br>
Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do on the skills that you bring to the table. There is something special about being an employee at the BIG and we take that mindset into our onboarding decisions.<br><br>
Our Account Manager position requires a relationship-oriented individual with strong organizational and analytical skills, with an emphasis on telephone and computer skills. Please note, that this is NOT a remote position. A hybrid work situation can be discussed.<br><br>
Job Details:<ul><li>Support the sales team while providing a superior level of service.</li><li>Administer, support, and complete policy changes within our company partner's portals and websites.</li><li>Review policies and recommend coverages based on individual consumer needs, when required.</li><li>Adhere to the underwriting criteria set out by our broker partners.</li><li>If you enjoy occasionally selling policies we do not remove this function; we encourage you to do so.</li><li>Coordinate and follow up on client documents.</li><li>Quoting new clients and completing applications</li><li>You have the option to also earn commission on any independent sales you make.</li></ul>
Qualifications and Attributes:<ul><li>RIBO Licensed – Previous insurance experience required.</li><li>Technology-oriented.</li><li>Ambitious and competitive.</li><li>Thrives in a fast-paced environment.</li><li>Positive attitude.</li><li>Customer focused.</li><li>Looking to grow with a rapidly expanding company.</li><li>Punjabi/Hindi languages are an asset.</li></ul>
If you can see the BIG picture and the above description sounds like you, we encourage you to apply. Please attach your resume with your application.<br><br>
About Billyard Insurance Group<br><br>
The Billyard Insurance Group Mississauga West office is co-owned by two of the best insurance professionals in the Greater Toronto Area (GTA). We provide our clients with over 30 years of combined insurance experience. Each of us has worked at big insurance corporations prior to opening this Billyard Insurance Group Mississauga West office. We offer a variety of insurance services and products at our office which is located in the heart of Mississauga between Hurontario and Mavis. Our office is located at Matheson Blvd W. Mississauga, ON.<br><br>
Job Types: Full-time, Permanent<br><br>
Benefits:<ul><li>Dental care.</li><li>Extended health care.</li><li>Personal/sick days.</li><li>Paid time off.</li></ul>
Language:<ul><li>English (required).</li><li>Punjabi/Hindi (preferred).</li></ul>
Work Location: Hybrid<br><br>About Billyard Insurance Group:<br><p>The Billyard Insurance Group Mississauga West office is co-owned by two of the best insurance professionals in the Greater Toronto Area (GTA). We provide our clients with over 30 years of combined insurance experience. Each of us has worked at big insurance corporations prior to opening this Billyard Insurance Group Mississauga West office. We offer a variety of insurance services and products at our office which is located in the heart of Mississauga between Hurontario and Mavis. Our office is located at Matheson Blvd W. Mississauga, ON.</p>