Team Lead, Building Operations

Job Description

<p>Job Posting</p><p>Halifax Regional Municipality (HRM) is inviting applications for the permanent, full time position of Team Lead, Building Operations in the Facility Maintenance & Operations division of Property, Fleet & Environment with the Halifax Regional Municipality (HRM). </p><p>Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality's core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application. </p><p>The Team Lead, Building Operations is responsible and accountable for the effective leadership and management of the day-to-day operations of HRM facilities, technical and budgetary oversight of maintenance activities, and the delivery of projects using capital funds as required. Reporting to the Manager, Building Operations, the Team Lead will oversee facility maintenance and operations for approximately 200 buildings. The Team Lead assists in managing a large operating budget typically in the area of $20-million operating budget, as well as providing leadership to union and non-union staff which typically number approximately 70 staff. </p><p>The Team Lead is responsible for fostering and maintaining productive relationships with Business Unit customers. Working closely with the customer, the Team Lead will determine project requirements and provide effective, economical project alternatives and solutions for their facility needs. This position requires an accountable leader with strong technical/management skills and experience and is able to provide the vision and leadership relative to the service delivery that reflects the strategic direction of the Municipality. </p><p>DUTIES AND RESPONSIBILITIES: </p><p>Financial</p><ul><li>Responsible for Facility operating budget oversight and approve all expenditures up to $25,000</li><li>Assist the Manager, Building Operations, in the prioritization of the yearly operating and capital budget submissions</li><li>Responsible for monitoring and managing an annual operating budget of $24,000,000</li></ul><p>Customer Relations</p><ul><li>Promote strong customer service, monitor service performance, and ensure that high standards of customer service and satisfaction are achieved</li><li>Encourage innovation and process improvement</li><li>Proactively liaise with and report progress to customers to ensure that they are informed and that all of their concerns are being addressed and resolved to their satisfaction</li><li>Reconcile facility performance against service standards and conduct customer satisfaction assessments and follow up</li><li>Ensure quality standards are met, in line with corporate and client expectations</li></ul><p>Human Resources</p><ul><li>Manage, motivate, coach and impower staff to provide quality service</li><li>Assist the Manager, Building Operations in conducting and reviewing performance management</li><li>Provide functional advice and guidance to employees and clients</li><li>Work within and participate in collective agreements, including CUPE 108 and NSGEU 222</li><li>Coordinate and manage recruitment and selection activities for union and non-union staff</li><li>Conduct performance appraisals and coaching for assigned staff including, but not limited to, performance management, attendance support, individual salary adjustment (ISA), etc.</li></ul><p>Operational Responsibilities</p><ul><li>Chair and lead JOHSC</li><li>Manage the overall maintenance work and coordinate all of the various activities required to complete this work on time, within budget, in accordance with the established scope of work and to the customers satisfaction</li><li>Provide technical oversight to supervisors and staff on maintenance activities and operational needs</li><li>Assign repair and maintenance activities to Supervisors to ensure equitable workload, appropriate allocation of resources and service delivery standards</li><li>In cooperation with Design & Construction, deliver projects utilizing available capital budgets as required including energy efficiency projects, and reviewing specs for other design and construction projects as requested</li><li>Develop and manage work plans and schedules to address facility deficiencies and preventative maintenance plans</li><li>Ensure that all facility repair/replacement components and activities meet local, provincial, and/or federal codes and regulations</li><li>In consultation with the Manager, Building Operations, oversee maintenance programs to ensure buildings and building systems remain energy efficient (e.g., identify maintenance and repair requirements, review computerized maintenance management system data and reports, make changes where required)</li><li>Ensure building Automation Systems (BAS) are up to date and service contracts in place for control panels and monitoring systems</li><li>Oversee the operations and maintenance of assigned facilities (e.g., electrical, HVAC, plumbing, building automation, fire detection and suppression)</li><li>Coordinate and manage newly acquired facilities due to changing priorities such as homeless shelters</li><li>Coordinate and manage additional tasks assigned to the business unit as required such as the management of the vehicle fuel pumping distribution system for HRM, and management and tracking of Automated External Defibrillators (AED)</li><li>Conduct regular inspections of facilities for compliance, performance, client satisfaction, safety and asset integrity</li><li>Maintain records, schedules and documents and prepare standard reports</li><li>Review maintenance management plans to ensure they confirm to industry standards, legislative and client standards, and applicable codes and regulations</li><li>Coordinate energy audits of facilities for energy efficiency with internal and external departments and make recommendations based on results</li><li>Participate in Capital planning and business planning</li><li>Utilize computerized maintenance management system to organize and track maintenance operations</li><li>Participate in weekly Duty Supervisor on-call rotation as required</li></ul><p>Contract Compliance</p><ul><li>Review and evaluate standing offer contracts for all facility related work including developing scope and evaluation and award criteria</li><li>Review the status of all work orders to ensure budget availability delivery of work within Service Level Agreements, and to the customers satisfaction</li><li>Manage and administer service contracts to ensure compliance with contractual requirements (e.g., ensure activities conform to contract requirements, carry out safety reviews and manage service providers, including consultants and contractors, to ensure they meet business unit requirements)</li><li>Coordinate the input from contracts (e.g., Service Level Agreements, Service Contracts, Technical Standards, and Safety Authorities)</li><li>Conduct regular reviews and updates of Service Level Agreements</li><li>Manage Business Unit standards as set in Service Level Agreements</li><li>May perform other related duties as assigned</li></ul><p>QUALIFICATIONS:<br><br>Education & Experience:</p><ul><li>A diploma in facilities management, a mechanical trade certification, or a combination of education and facilities management experience with a minimum of 7 years relevant experience</li><li>Must have 7 years proven supervisory experience in Facilities Management working in a multi-trade unionized environment</li><li>Thorough knowledge of facility management/construction/renovation practices. Able to develop and monitor operating budgets.</li><li>Specialized training in Labour Relations, and experience working in a unionized environment would be considered an asset</li><li>Must have experience with computerized maintenance management systems, i.e. CityWorks</li><li>PMP designation considered an asset</li></ul><p>Technical / Job Specific Knowledge and Abilities:</p><ul><li>Clear understanding of Facilities Management Services delivery</li><li>Clear understanding of Building, Electrical and Fire Codes</li><li>Clear understanding of HRM Procurement policies and delivery system</li><li>Clear understanding and expertise in budget monitoring</li><li>Comprehensive knowledge of occupational safety and environmental regulation and practices and oversee JOHSC</li><li>Knowledge of pertinent Collective Agreements within HRM, including agreements with CUPE, ATU, and NSGEU</li><li>Working knowledge of HRM relevant software, i.e., Microsoft 365, SAP, Outlook, and other electronic records management systems including CityWorks</li><li>Ability to develop strategies to optimize resources within the business unit</li><li>Ability to oversee all aspects of work carried out by FMO</li></ul><p>An equivalent combination of education and experience may be considered. Applicants relying on education and experience equivalencies must clearly demonstrate such equivalencies in their application. </p><p>Graduation from HRM's Aspiring Leader's Program is considered an asset, and completion of the program is equivalent to one year of leadership experience. </p><p>Security Clearance Requirements: Applicants may be required to complete an employment security screening check </p><p>Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer's discretion </p><p>COMPETENCIES: Valuing Diversity, Customer Service, Communications, Networking/Relationship Building, Teamwork & Cooperation, Value & Ethics, Organizational Awareness, Analytical Thinking, Decision Making, Developing Others </p><p>WORK STATUS: Permanent, Full time </p><p>HOURS OF WORK: Monday to Friday, 8am-4pm, for 35 hours per week. </p><p>SALARY: Non Union, Level 7, $82,900 - $107,280. Salary will be determined based on relevant experience and qualifications related to the specified pay band and job. Placement above the midpoint of the pay band is typically reserved for candidates who significantly exceed the minimum qualifications, such as those with exceptional experience, specialized skills, or demonstrated achievements relevant to the role. This ensures fair and consistent compensation practices across the organization. </p><p>WORK LOCATION: 375 Cowie Hill Rd, Halifax </p><p>CLOSING DATE: Applications will be received up to 11:59 pm on Sunday, November 16, </p><p>Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted. </p><p>To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration. </p><p>Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications. </p><p>During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link: Accommodations | Hiring | Employment | Halifax </p><p>(position # </p>