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Senior ServiceNow Developer

Optimal Growth Technologies

Ottawa, Canada

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Posted: 2 hours ago

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>ServiceNow Developer </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Provides tool or process solutioning recommendations to customer, as needed;</li><li>Performs operational administrative tasks, as needed;</li><li>Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer;</li><li>Participates in Continual Service Improvement activities, as required by customer demands;</li><li>Participates in the configuration of new applications or suites during planning, development, and rollout phases;</li><li>Collaborates with other teammates in support of platform consistency and upgradability;</li><li>Plans and manages meetings to solicit feedback from stakeholders, as needed;</li><li>Participates in Agile and SAFe ceremonies and produces deliverables associated with the goals to deliver value;</li><li>Assists with report configuration and maintenance, as needed;</li><li>Directly support the implementation of ServiceNow in Cloud environment;</li><li>Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation;</li><li>Evaluate and work with the customer to define next phases of the ServiceNow roadmap;</li><li>Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts;</li><li>Configure and maintain data integrations between ServiceNow and other systems;</li><li>Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.</li></ul><p><strong>Requirements:</strong></p><ul><li>Experience developing test scripts and plans;</li><li>Candidate must be able to handle a fast paced environment and multitask;</li><li>Experience working on an agile team;</li><li>Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required;</li><li>Bachelor s degree in a Technical or Business field;</li><li>Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features;</li><li>Experience in a Managed Services environment;</li><li>Working knowledge of configuration management and ITIL;</li><li>Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation;</li><li>Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow;</li><li>Demonstrated experience assisting with ServiceNow configuration and deployment;</li><li>Effectively collaborate with other engineers remotely;</li><li>Self-motivated and able to work autonomously.</li></ul></p></p>
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