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Logistics and Operations Lead

Summit Search Group

Oakville, Canada

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Job Description

About Our Client: Our client is a Canadian business specializing in protein procurement and supply chain services.

Position Scope: The Logistics & Operations Lead principals the logistics function for our clients protein trading organization moving product across North America and importing containers from around the world. This role blends strategic planning, hands-on execution, and people leadership in a fast-moving, real-world logistics environment where things don't always go perfectly—and that's part of the fun.

The right person is a lifelong, enthusiastic learner who enjoys figuring things out, sharing knowledge, and making systems better over time. Success in this role isn't just about hitting numbers—it's about fitting in, pitching in, and genuinely enjoying the work and the people you work with. Our client values transparency, collaboration, integrity, hard work and a good sense of humour.

Responsibilities:
Strategic Planning & Leadership
Build and execute logistics department plans on 6, 18, and 24 month timelines, keeping one eye on today and the other on where the business is heading.
Define logistics team primary and secondary responsibilities, making sure everyone knows their lane—and can cover for each other when needed.
Lead with a servant leadership approach: support the team, remove roadblocks, and help people do their best work.
Partner with senior management to make sure logistics is ready for growth, new lanes, and new challenges before they arrive.

Operational Oversight
Oversee logistics across:
Domestic freight throughout North America
Cross-border deliveries
International container imports
Make sure all divisions follow SOPs, while continuously improving how work actually gets done.
Maintain and improve logistics systems, tools, and processes (and speak up when something isn't working).
Schedule and take part in after-hours coverage—because logistics doesn't always happen 9–5.

Food Safety, Compliance & Risk Management
Own and maintain the organization's Preventative Control Plan (PCP) and food safety programs.
Ensure compliance with food safety, customs, and import regulations (CFIA, USDA, FDA, FSMA, CBP, etc.).
Protect cold-chain integrity, temperature control, traceability, and shelf life across all shipments.
Lean into learning—stay curious and engaged with international import policies, inspections, and documentation, with the goal of becoming the company's go-to logistics and import expert.
Spot risks early and raise concerns clearly and constructively with senior management.

Financial & Vendor Management
Keep logistics costs on budget without sacrificing service or food safety.
Negotiate cold storage and warehousing rates with confidence and fairness.
Support and manage freight claims, damages, shortages, and temperature issues—calmly and thoroughly.

Reporting & Communication
Prepare and lead the monthly logistics report with senior management—clear, honest, and useful.
Build strong working relationships with carriers, forwarders, customs brokers, warehouses, inspectors, and internal teams.

People Management
Plan and approve vacations and coverage so the team stays supported and work keeps moving.
Encourage cross-training, skill building, and professional growth.
Create a team environment where people feel respected, trusted, and comfortable speaking up.
Show up for team and company events and be part of the culture.
Contribute ideas that make the organization stronger and smarter over time.
Help protect the business by flagging issues early—even when it's uncomfortable.

Education and Experience:
Post-secondary degree in Supply Chain, Logistics, Business, Operations, or a related field.
Experience in logistics or supply chain management, ideally in meat, protein, food, or temperature-controlled products.
Strong understanding of North American freight and international container imports.
Experience leading small teams and juggling multiple logistics streams at once.
Comfortable being both a planner and a doer.

Application Instructions:
To apply, please send a resume to Serena Milani at

AI Disclosure: AI will not be used in the recruitment process.
Vacancy Disclosure: This is a newly created position.

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
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