Customer Services Representative

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Opportunity: Are you a driven individual ready to make an impact? Do you have a passion for helping people and solving problems? Join our fast-growing team as a Customer Support Specialist and be part of an energetic company that values innovation, teamwork, and career growth.</strong></p><p> </p><p><strong>What You’ll Do:</strong></p><p> </p><p><strong> • Be the voice of our brand, providing outstanding customer service </strong></p><p><strong>• Resolve customer inquiries with a friendly, solution-oriented approach </strong></p><p><strong> • Collaborate with teams across the company to ensure customers receive the best experience</strong></p><p><strong> • Learn and grow with us through continuous training and development</strong></p><p> </p><p><strong>What We’re Looking For:</strong></p><p> </p><p><strong>•Committed to Excellence: You show up every day ready to give your best, focused on delivering outstanding service.</strong></p><p><strong>• Ambitious, self-motivated individuals with a desire to succeed.</strong></p><p><strong> • Strong communication and problem-solving skills • A team player with a positive attitude and a customer-first mindset</strong></p><p><strong> • No prior experience required, but previous customer service experience is a plus!</strong></p><p> </p><p> </p><p><strong>Why Join Us?</strong></p><p> </p><p><strong>•  Compensation with performance-based bonuses</strong></p><p><strong> • Opportunities for rapid career advancement</strong></p><p><strong> • Fun and dynamic work environment with a young, motivated team</strong></p><p><strong> • Continuous learning opportunities and professional growth</strong></p><p> </p><p> </p><p><strong>Experience:<br />- Proven experience in customer service or a related field<br />- Ability to analyze and solve problems effectively<br />- Strong communication skills in English; fluency in Spanish is a plus<br />- Proficiency in using phone etiquette techniques<br />- Sales experience is desirable<br />- Multilingual abilities are advantageous</strong></p><p><strong>Ready to take your career to the next level? Apply today and be part of a company where your ambition and passion for helping others will thrive!</strong></p><p> </p></p>Company Description<p>JMA Marketing Inc. is a fast-growing Marketing firm based in Gatineau. For over 7 years, we have specialized in delivering exceptional customer service, Sales, and tailored marketing solutions on behalf of leading telecommunications companies for major brands across Canada.<br><br>At JMA, we believe in creating a supportive and high-energy work environment where every team member has the opportunity to learn, grow, and achieve their career goals. Our culture is built on teamwork, integrity, and a strong work ethic. We are proud to provide hands-on training, leadership development, and career advancement opportunities for individuals who are motivated and eager to succeed.<br><br>By joining JMA, you’ll be part of a dynamic team that values professionalism, customer satisfaction, and continuous improvement. We work hard, celebrate achievements, and encourage a “work hard, play harder” mentality—making JMA a place where careers and people thrive.</p></p><h3>Company Description</h3><p>JMA Marketing Inc. is a fast-growing Marketing firm based in Gatineau. For over 7 years, we have specialized in delivering exceptional customer service, Sales, and tailored marketing solutions on behalf of leading telecommunications companies for major brands across Canada.\r\n\r\nAt JMA, we believe in creating a supportive and high-energy work environment where every team member has the opportunity to learn, grow, and achieve their career goals. Our culture is built on teamwork, integrity, and a strong work ethic. We are proud to provide hands-on training, leadership development, and career advancement opportunities for individuals who are motivated and eager to succeed.\r\n\r\nBy joining JMA, you’ll be part of a dynamic team that values professionalism, customer satisfaction, and continuous improvement. We work hard, celebrate achievements, and encourage a “work hard, play harder” mentality—making JMA a place where careers and people thrive.</p>