Customer Service and Sales Support Representative

Job Description

Job Description

Job Description

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!

As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities:

• Respond to customer inquiries via phone, email, and video chat
• Resolve customer complaints and concerns in a timely and professional manner
• Provide product information and solutions to customers
• Support the sales team with lead generation, data entry, and sales research
• Identify and escalate potential sales opportunities to the sales team
• Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

• Must be eligible to work in Canada
• 1+ year of customer service and sales support experience
• Excellent communication, problem-solving, and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong computer skills
• Proficiency in Zoom
• Ability to work collaboratively in a team environment
• Full- time position available

Why Join Us:

• Competitive Wage
• Remote Work Advantage
• Residual Income, Bonus Pay
• Extended Health Insurance
• Flexible Schedule

Language requirement: English

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!

Have Questions? Please email vanessaprioriao@gmail.com