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Banking Customer Solutions Specialist

Scotiabank

Toronto, Canada

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Job Description

A leading banking institution in Toronto is seeking candidates for a customer service role at their Canadian Banking Contact Centre. This position requires strong customer service and problem-solving skills, along with the ability to build relationships and effectively handle customer interactions using various tools. Ideal candidates have prior retail banking or contact centre experience. The role operates in a fast-paced contact centre environment with a flexible schedule, emphasizing customer satisfaction and adherence to compliance standards.
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