Job Description
Job Description
Job Description
Responsibilities:
Responsible for selling commercial heating products through effective sales strategies and policies
in order to maximize sales and profitability. The Inside Sales Representative will provide
a high level of sales discipline and excellent customer service through day-to-day contact
with customers.
Education:
- Community College technical degree plus minimum of three years related experience in the industry, or the equivalent combination of education and experience.
- Knowledge of process heating products and heat transfer engineering.
- Working knowledge of Microsoft Windows environment.
Skills & Attributes:
- Excellent communication skills.
- Good Problem solving skills.
- Ability to organize and prioritize workload.
- Is dedicated to meeting the expectations and requirements of internal and external customers.
Specific Responsibilities:
- Establish close working relationship with customers in order to determine their needs and identify other potential applications of product inventory.
- Develop customer accounts: quote prices; secure orders; arrange delivery dates.
- Ensure all customer requirements and expectations are well understood before the order is executed.
- Build a loyal customer base through dedicated customer service.
- Be able to understand the customer’s application and provide a solution/quotation
to the customer’s requirement.
- Perform heat and heat loss calculations.
- Attend product training courses.
- Update and/or make aware to appropriate departments of customer information as it becomes available.
- Expedite customer placed orders.
- Call prospective customers to expand product offering.
- Prepare quotations and provide product literature as needed.
- Maintain documentation of customer communications.
Training Requirements:
- ISO Training
- AX Training
- Basic Electricity Training
- Heating application
Our client is a world leader in developing heating systems for the Energy sector.
Company Description
Our client is a world leader in developing heating systems for the Energy sector.