Administrative Support, Immigration Programs

Job Description

## Job Summary As the Administrative Support, Immigration Programs, you will collaborate with our external Immigration Partner and use your expertise and strategic thinking to provide trusted support to the People & Culture teams and operational business units. If you were to come on board as our Administrative Support, Immigration Programs, we’d ask you to do the following for us: - Act as a trusted advisor on Canadian and international immigration programs, including work permits and permanent residency. - Deliver end-to-end mobility support: visa/work permit processing (including LMIA), travel and remote work assessments, and right-to-work checks. - Liaise with HR, payroll, and operations to ensure smooth transitions for international assignees and their families. - Prepare and coordinate timely, accurate immigration filings and support documentation, including sponsor letters and application forms. - Track and manage compliance requirements such as work permit and passport expirations. - Maintain mobility tools and resources, including templates, checklists, policies, and a U.S. mobility playbook. - Build and manage vendor relationships (e.g., immigration counsel, relocation providers, tax advisors); coordinate relocation services such as housing, shipping, and schooling. - Provide reporting and insights to leadership; conduct research on immigration legislation and contribute to program development. - Ensure confidentiality and data accuracy; support continuous improvement through special projects. ## Required Qualifications - 3+ years of Immigration support experience. - College or University degree. - Bilingual in French/English. - Proven ability to thrive in fast-paced, matrixed environments with high resilience and minimal supervision. - Highly organized with strong attention to detail; able to manage confidential information with discretion. - Effective communicator with the ability to influence and collaborate across all levels of an organization. - Proficient in Microsoft Office, especially Excel and PowerPoint; able to manage multiple priorities and tight deadlines.