Job Description
Job Title: Salon Business ConsultantA great opportunity awaits as a Salon Business Consultant, a sales solution specialist role covering and growing a territory in and around Kitchener, Waterloo, Stratford, Elmira Ontario Canada.The role offers an uncapped commission, vehicle reimbursement plan, and full benefits.Salon/Beauty Industry experience is preferred.Essential Functions:Grows the Business:Identify key accounts within the territory and establish a route to efficiently grow and develop existing customers while seeking new partnerships.Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of all in-salon promotions, programs, and concepts.Determine customers' needs and offer products and services to meet those needs.Communicate all sales initiatives through partnering with vendors, including achieving corporate sales goals on a monthly, quarterly, and annual basis.Analyze accounts to decide what brand support, education, and promotions are needed to grow within that salon.Call on customers in person to execute established sales goals.Strictly comply with established procedures regarding the processing of returns, including picking up returns from the customer and completing required documents.Responsibilities:Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function.Actively prospect for new customers through cold calling, social media, and other digital outlets.Effectively manage administrative aspects of the role, including daily order entry and regular maintenance of customer information and activity for assigned territory in Salesforce.com.Attract and retain salon clientele by utilizing social media as a form of communication, promotion, education, and product knowledge.Conduct effective in-person and virtual product knowledge classes.Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed.Grow Team and Culture:Be a subject matter expert on utilizing digital platforms and social media to grow the business.Share knowledge with peers to grow the team's digital capabilities.Attend all meetings, functions, and events and maintain regular contact as established by the Company or Supervisor.Must be available to attend shows, participate in setup and dismantling of displays, booths, handling back stock, and performing other physical activities required.Support all new initiatives with a growth mindset while positively fostering change management throughout the team.Grow Yourself:Exhibit a desire to learn and grow, striving for continuous improvement while owning personal development and growing digital and social media techniques to generate new customers and foster existing business relationships.Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.Allocate and optimize time to participate in learning using all available tools and resources.Remain agile to changes in the market while building industry knowledge and intuition to react to a competitive market.Actively work to increase own product, industry, and market knowledge.Create an organized work environment and workflow to efficiently service customers.Requirements:High school diploma or equivalent certification.Minimum of 1 year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.Must live within the assigned territory.Working knowledge of inventory control systems and visual merchandising is strongly preferred.Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms to build pipelines, books of business, and other business needs.Excellent computer skills, knowledge of Salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus.Ability to build an online community and create social connections, including using search engines and other internet tools.This position requires travel on a local level within the territory and attendance at shows, conventions, and educational events, which may include overnight travel and/or some weekend nights.Ability to work in a constant state of alertness and a safe manner.Frequent and sometimes prolonged periods of driving are necessary for this role.Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.Strong time management and organization skills and the ability to successfully manage multiple projects at once.Ability to present a professional business image and interact positively with the public.Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.Working Conditions / Physical Requirements:The work environment involves everyday risks or discomforts requiring normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles.Sitting.Driving.Standing and Walking.Bending and Twisting neck.Bending waist (forward or sideways).Climb and Balance.Stoop and Kneel.Squatting (crouch or sit on one's heels).Reaching with Hands and Arms.Lifting up to 25 lbs.This job description is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company.All job functions are considered to be essential functions unless otherwise indicated.