Director of Clinical Support - Dementia & Expressions

Schlegel Villages

Location

325 Max Becker Dr, Kitchener, ON N2E 4H5, Canada

Job Description

Director of Clinical Support - Dementia & ExpressionsJob Category: NursingRequisition Number: DIRCL023972Posted: March 25, 2025Employment Type: Full-TimeLocationsShowing 1 locationOur Support Office has an exciting role as a Director of Clinical Support (Programs – Dementia/Personal Expressions/Behavioral Supports and Pain and Palliative Care) to support our villages.The Director of Clinical Support will report to the Assistant Vice President of Clinical Services.Key OutcomesHighly competent & high functioning Village Dementia/Personal Expression and Pain & Palliative LeadsSupport and maintain the Living in My Today Philosophy of CareBuild and maintain competency and capacity of Dementia/Personal Expression and Pain & Palliative Leads and Regional Clinical Specialists through Village visits across the provinceBuild a culture of compliance and continuous improvement of Dementia/Personal Expression and Living in My Today dimensions by monitoring and improving quality of care provided to residents in LTC and RHKey ResponsibilitiesTraining & Education:Develop, educate, onboard, coach, mentor and support Village Clinical Leaders across all Villages through the provinceSupport the professional practice of the Village Leadership Team as applicableConsistently deliver education with Schlegel Villages programs/initiatives/policies & proceduresAssist in the implementation of new programs and in the revision and update of programsProvide innovative suggestions to assist with overall implementation of new concepts to minimize potential negative perception of changeSupport & Data Analytics:Work in partnership with our Director of Dementia Services & Knowledge IntegrationCollaborate and support the Recreation, Nutrition & Food Service and People TeamsAssess, analyze and implement protocols and practices in compliance with provincial and best practice guidelinesEnsure follow up of high-risk issuesSupport Villages in meeting regulatory requirementsUphold & promote Schlegel Village Culture and ValuesPromote compliance with regulatory requirements and Schlegel Village standardsFacilitate Community of Practice Meetings with all Dementia/Personal Expression and Pain & Palliative Care Leads on a regular basisContinuous Quality Improvement:Lead and support CQI/QIP on reduction of antipsychotic use and painAct as a liaison and subject matter expert to all external and internal stakeholdersEnsure the effective operation and Continuous Quality Improvement (CQI) of the homesManage CQI & Accreditation programs in accordance with Schlegel Village standards, policy & practices, and in compliance with legislative and regulatory requirementsSupport utilization of the quality improvement framework on clinical programs through program review, audits and data analysisDevelop and review the Dementia Manual (Policies, Procedures, Education & Tools) to ensure it meets required standardsMonitor, analyze and support quality indicators and adverse eventsConduct quality reviews based on outcomes as supported by AVP Clinical SupportRequired Education, Credentials & Experience:Registered Nursing Team Member (CNO certification) & Current registration and in good standing with a regulatory body in OntarioPrevious experience with Dementia, Responsive Behaviors, BSO, Personal ExpressionsKnowledge and/or job-related experience in health care practicesProficiency in the use of computer databases, spreadsheets and literature searchDemonstrated ability to work collaboratively in a multidisciplinary team environmentSelf-directed, well-organized and detail-orientedExcellent interpersonal, communication and presentation skills
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